Being compliant with all statutory legislations, we help you arrest rising NPAs through recoveries using a good mix of field and voice based services. We take end-to-end ownership of your collections while ensuring seamless data transfer from field to contact center.
Our success rate has made us a leader in the field collections services. Our deep geographical coverage across lead locations in Uttar Pradesh, evolved governance model, fraud contentment unit ensures our performance matches up to your field collection requirements.
Our Field Automation Technology, enables the online performance monitoring of our field team. It makes the process easy, more efficient and ensuring the quality work. It helps to fit the right candidate at right position and at the right time to enable a faster and quality services to the client. The tool reduces operational costs, increases productivity, increases opportunities to cross-sell or up-sell and enhances customer service.
The skip tracing tool enables us to identify customers who are non-contactable or not available on the available address and contact numbers. This tool is a very impactful and strong and significantly improves the outcomes and productivity. The entire process of skip tracing is controlled and compliance driven.
Our next-generation collections model is enabled by disruptive technologies such as advanced analytics, artificial intelligence and machine learning. These innovative technologies are completely transforming collections operations, helping to improve performance at lower cost. Better customer-segmentation and more effective contact strategies are helping improve overall collections performance.
Our voice- based collection services combine our extensive industry experience, proprietary platforms and perfect outsourcing model to drive revenue and productivity. Through highly trained resources, comprehensive strategies and innovative technology, we offer effective voice-based collections solutions to meet your company goals and transform your business.
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